Customer satisfaction for FlixBus passengers
At FlixBus, we go to great lengths to ensure our passengers are satisfied. The success of our efforts was recently confirmed by a survey completed by 20,000 of our passengers. In addition to the large amount of positive feedback we received, we were able to find out more about your needs. We are constantly trying to improve the quality of customer experience, from the booking process right through to any queries you may have after your journey with us.
Our passengers’ customer rating is important to us
In 2015 alone, 20 million people chose FlixBus to explore Europe and experienced the excellent quality of the services that we offer. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board one of our green buses soon.