FlixBus acquires Greyhound

FlixBus acquired Greyhound

FlixMobility, the parent company of FlixBus USA, is pleased to announce the acquisition of Greyhound on October 21, 2021. The FlixBus purchase of Greyhound brings together two leaders in the intercity bus industry, combining FlixBus’ innovative global technology and shared mobility expertise with Greyhound’s iconic nationwide presence and experience. Together, FlixBus, Greyhound and their partners will offer a smart, green, and connected World Class intercity bus experience, providing the best affordable option for even more people traveling throughout the United States.

Everything you need to know:

What changes for me as a customer?

For now, everything remains the same. FlixBus and Greyhound will continue to operate independently from each other. Tickets for travel on FlixBus can be purchased from FlixBus and tickets for travel on Greyhound can be purchased from Greyhound. When you are ready to board, you will still see the familiar FlixBus and Greyhound buses at your stop.

Does this affect trips I have booked with FlixBus or Greyhound?

No, current bookings are not affected by the FlixBus purchase of Greyhound and tickets are not interchangeable at this time.

How do I reach customer service?

Passengers who booked a trip with FlixBus can reach customer service here. Passengers who booked a trip with Greyhound can continue to reach customer service here.

Where can I book a ticket and where can I get information on the bus schedule and bus stop?

FlixBus and Greyhound will continue to operate independently from each other. Passengers can get information and book their ticket for travel on Flixbus either via the FlixBus Website or Mobile App. Passengers can get information and book their ticket for travel on Greyhound via the Greyhound Website and the Greyhound Mobile App, by calling 1-800-231-2222 or at Greyhound stations throughout the U.S.

Can I use my FlixBus ticket for travel on Greyhound (and vice versa)?

No, tickets are not interchangeable at this time. We will provide plenty of advance notice via email, web and mobile related to any changes, for example, when customers can use their tickets interchangeably between Greyhound and FlixBus.

What happens to my Greyhound Road Reward points, and can I use my Road Rewards to buy FlixBus tickets?

You can continue to earn and redeem your Road Rewards points for Greyhound rides as usual. FlixBus and Greyhound will continue to operate independently from each other, therefore at this time you are not able to use your Road Rewards to buy FlixBus tickets. We will provide advance notice via email, web and mobile related to any changes to the Greyhound Road Rewards program.

The story behind FlixMobility

FlixMobility was started in Germany in 2013 by Jochen Engert, Daniel Krauss and André Schwämmlein to deliver a revolutionary means of travel that combined technological advances, e-commerce capabilities, and sustainable transportation. Over the past eight years, the company has demonstrated significant success, with FlixBus growing to become Europe’s largest long distance bus network operating in 37 countries, helping more than 62 million people in 2019 alone reach their destinations.

FlixBus USA launched in 2018 with 27 destinations across major southwestern cities, including Los Angeles, CA, Las Vegas, NV, and Phoenix, AZ. Since then, the Company has expanded its operations to offer sustainable transportation to over 195 cities across the United States with daily connections in the Southwest, South, Northeast and Pacific Northwest.