Service

There are various ways to book your ticket easily. You can not only book tickets on our website, but also via our FlixBus App or at our FlixShops and official ticket resellers.

Need to change or cancel your trip? You can do this directly on our website up to 15 minutes before your departure.

Whether you travel with a wheelchair, are dependent on a service animal or are pregnant at the time of your trip, our bus partners do their best to make their buses as comfortable and accessible as possible for you.

Read our baggage policy before your trip. You can take more baggage with you than you may think! 

We offer the option to find and reserve a seat before your bus trip. Learn more about how to reserve a seat or make changes to your reservation.

You have the option to bring your bike on your trip with FlixBus. Learn more about the conditions for bicycle transport.

In order to make your journey as comfortable as possible, FlixBus offers a wide range of different services on board for you. 

All the information you need to know about the current route from or to a particular bus stop.

If you have lost or found something on board one of our buses get in touch with us.

Do you have a question with regards to your booking or your trip with FlixBus? Here you can find the answers to the most common questions and contact information about our customer service.