Our services for You
FAQ
Do You have a question on Your booking or Your trip with FlixBus? Here You can find the answers to the most common questions and contact information about our customer service.
> FAQ
Services on the bus
In order to make Your journey as comfortable as possible, Flixbus offers a wide range of different services on board for You.
> Details of our services on the bus
Canceling or changing
In the case that You cannot proceed with Your FlixBus trip, You can find all of the important information here about canceling or changing your booking.
> Details about cancelations and changing
The bus app
Our app makes sure that You can stay up to date simply from Your mobile device. Follow the link to find out everything You can do:
> Get the FlixBus app now
Baggage
Read our baggage policy before Your bus trip; You will be surprised at how much baggage You can take on one of our buses.
> FlixBus baggage policy
Flix & More
You are convinced of FlixBus? You would recommend FlixBus to a friend? Then take advantage of our Flix & More bonus program.
> Information about Flix & More
Travel agency
If You would prefer to book Your FlixBus ticket through one of our travel agency, then that is not a problem. We will find You the nearest travel agency to You.
> Search for travel agency via post code
Lost and found
When You are traveling, there is sometimes a possibility that You may lose Your belongings. If You have lost something or found something You can use our lost property office.
> The FlixBus lost property office
Specials and offers
FlixBus users profit from our low cost travel and also from the special offers of our different partners. It is definitely worthwhile checking out this page.
> Discover our value packs now
Newsletter
You don’t want to miss out on any competitions or €1 offers? Our free FlixBus newsletter will keep You updated about all of our developments and news.
> Register for the FlixBus newsletter