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Our services for you

Find out about all of the services FlixBus offers
FlixBus Frequently Asked Questions

FAQ

Do you have a question with regards to your booking or your trip with FlixBus? Here you can find the answers to the most common questions and contact information about our customer service.
> FAQ

Services offered on your FlixBus

Services on the bus

In order to make Your journey as comfortable as possible, Flixbus offers a wide range of different services on board for You. 

> Details of our services on the bus 

Information about how to cancel/change your booking

Canceling or changing a booking

If something comes up and you need to change or cancel your trip, you can simply do this directly on our website up to 15 minutes before your departure.

> Cancel/change your booking

Information about our on the go bus app!

The bus app

Our app makes sure that you can stay up to date directly from your mobile.  Follow the link to find out all about our bus app:

> Get the FlixBus app now

Baggage

Read our baggage policy before your bus trip and you will be pleasantly surprised at how much baggage you can take on one of our buses!

> FlixBus baggage policy

Sign up to the FlixBus newsletter today

Newsletter

Don’t want to miss out on any competitions or €1 offers? Our free FlixBus newsletter will keep you updated about all of our new routes, competitions and exclusive offers.

> Register for the FlixBus newsletter

Buy FlixBus tickets from one of our agencies or outlets

Travel agencies and ticket outlets

If you would prefer to book your bus ticket through one of our travel agencies or ticket outlets, then that is not a problem! Find your nearest retailer using your post code: 

> Search for ticket outlets via post code

Simply fill in our lost and found form online and we will do the rest

Lost and found

If you have lost something or found something on board one of our buses you can use our lost property office.

> Contact information for our lost property office 

Information about special offers from FlixBus partners

Special offers

As a FlixBus customers you won't just get low cost travel, but you can also benefit from the exclusive offers from our different partners. It is definitely worthwhile checking out this page.

> Discover our value packs now