If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App.

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Lost and Found

Did you leave something behind on the bus due to all the excitement, anticipation or relaxation?

No problem! Simply fill out the Lost & Found form below. You can also view current information on your case at any time by entering your booking number in the status form.

We will be in contact via email immediately if we find your item. If we do not find anything, you will receive an email from us within 14 days.

FlixTip! To help us match your description with the item you lost, please describe it in as much detail as possible. Also, pay special attention to the Lost item type field: if you left a laptop in a backpack, then choose "Bags and Luggage" in the form and write "contains laptop" in the description.

Please note: You do not need to send us another email or call us again: the current status of your inquiry is always available to you online. Thank you.

Register your lost item here