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How can we help?

Are you unsure about a booking or need help regarding a recent or upcoming FlixBus trip?
Take a look at our Frequently Asked Questions (FAQs) or current route info!

You can also get in contact with us via Facebook.

Can't find an answer to your question?
We are always happy to help you! Just send an email to

You can also reach us 24/7 via our service hotline: +49 (0)30 300 137 300.

*(Local calls from German landlines. Rates may vary for calls from mobile phones.)

→ Our customer service is currently available in English and German.